Terms of Service
1. Acceptance of Terms
By accessing or using ScdnEdge services, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree, you may not use the services.
2. Service Description
ScdnEdge provides cloud and security services, including:
- Virtual private servers and cloud instances
- Bare metal hosting
- Content delivery network services
- DDoS protection and security services
- Related infrastructure and support services
3. Account Registration and Security
To use the services, you must:
- Provide accurate, current, and complete registration information
- Keep your account credentials secure
- Notify us immediately of unauthorized account use
- Accept responsibility for activities under your account
- Be at least 18 years old to create an account and use the services
4. Acceptable Use
You agree not to use the services for:
- Illegal activity or violation of applicable laws
- Spam, malware, or harmful content
- Unauthorized access attempts against other systems
- Interference with our services or networks
- Cryptocurrency mining without explicit permission
- Hosting content that infringes intellectual property rights
- Activities that may harm our reputation or other users
5. Payment Terms
Payment terms include:
- Fees are due as stated in the applicable order or billing rules
- Payments are non-refundable unless required by law or expressly agreed
- Unpaid bills may result in service restriction or suspension after notice
- You are responsible for taxes associated with your use of the services
- Price changes may be communicated in advance where applicable
6. Service Level
We aim to provide reliable services, including:
- High availability for supported services
- Technical support
- Advance notice for planned maintenance where practical
- Service credits only when expressly provided by an applicable agreement
Detailed service level commitments, if any, are stated in your service agreement.
7. Data and Privacy
For your data:
- You retain ownership of your data and content
- We use safeguards to protect your data
- You are responsible for backups unless a backup service is purchased
- We access your data only as needed to provide and support services
- Our Privacy Policy governs data collection and use
8. Intellectual Property
ScdnEdge retains all rights in its services, software, and documentation. You may not:
- Copy, modify, or distribute our proprietary software
- Reverse engineer our services or systems
- Use our trademarks without permission
- Remove or alter ownership notices
9. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount you paid for the affected service
- We are not liable for indirect, incidental, or consequential damages
- You use the services at your own risk
- We do not guarantee uninterrupted or error-free service
10. Termination
Either party may terminate services:
- For convenience with advance notice where applicable
- Immediately for material breach
- When policy violations require service suspension or termination
- With outstanding charges remaining payable for usage before termination
11. Governing Law
These terms are governed by the laws of California, United States, unless a separate agreement states otherwise.
12. Changes to Terms
We may update these terms. Material changes may be communicated by email or service notice. Continued use after changes means you accept the updated terms.
13. Contact
If you have questions about these terms, contact us:
- Email: support@scdnedge.com
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Address:
123 Cloud Street, Suite 100
San Francisco, CA 94105